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Aga Khan Health Service, Pakistan

Aga Khan Health Service, Pakistan

PROFILE OF COMPANY

Vision: Aga Khan Health Service, Pakistan (AKHS,P) is a company limited by guarantee, having no share capital, incorporated under Section 42 of the Companies Act, 2017. AKHS,P seeks to achieve the highest quality of life with its catchment populations through enhancing their health and well-being. 

Mission: AKHS,P aims to foster healthy communities in its catchment population through:

  • Creating an enabling environment for health enhancing actions,
  • Caring and compassionate provision of quality assured health care,
  • Development of effective and integrated health service delivery systems, models
  • Generation of sustainable models of healthy communities replicable across Pakistan. 

AKHS,P seeks to achieve this Mission in collaboration with other Aga Khan Development Network partners, the Government of the Islamic Republic of Pakistan, NGOs, private sector and communities. 

Our Value Statement: Our core values set our priorities for serving our catchment populations. We believe in:

  • Prevention and promotion led health interventions 
  • Community participation 
  • Multi-sectoral development strategies 
  • Continuous quality improvement 
  • Nurturing a learning organisation 
  • Gender equity 
  • Balancing access and sustainability

Details of Permissible Activities: The first health institution built in Pakistan was a 42-bed maternity hospital – formerly known as the Janbai Maternity Home - which opened in Karachi in 1924. Today, while maintaining that early focus on maternal and child health, AKHS,P also offers services that range from primary health care to diagnostic services and curative care. It reaches over 1.5 million people Sindh, Punjab as well as Khyber Pakhtunkhwa, Gilgit-Baltistan and Chitral. As the largest not-for-profit private health care system in Pakistan, its goal is to supplement the government's efforts in health care provision, especially in the areas of maternal and child health and primary health care. AKHS,P now operates 31 health centres in Karachi, 19 in other parts Sindh, 2 in Punjab, 30 in Gilgit-Baltistan and 34 in Chitral. AKHS,P’s core services include:

  • Child Health (Growth monitoring, immunisation, deworming, etc.)
  • Reproductive Health Care (Antenatal care, delivery, postnatal care, care of women of child bearing age, vaccination and Obs/gyn procedures)
  • Communicable diseases prevention, screening and treatment
  • Non- Communicable Disease screening and OPD clinic
  • School health assessment of children aged 5- 15 years

AKHS,P has been implementing the Northern Pakistan Primary Health Care Programme since 1987. Working in partnership with local communities, the government, and other AKDN institutions like the Aga Khan Rural Support Programme, the goal has been to find sustainable ways of financing and delivering primary health care in the high-mountain valleys. This has led to a village-based approach – the designation of community health workers by the local village organisation, training these workers in community-based disease prevention health promotion and the reorientation of health professionals (government and private) to primary health care. Since its inception, AKHS,P has trained over 667 Community Health Workers and Traditional Birth Attendants in Gilgit-Baltistan and Chitral.

Status of company: AKHS,P is a Not for Profit Company licensed under Section 42 of the Companies Act 2017
Certificate of incorporation:  0014227
Company National Tax Number: 1001535-3 

Addresses: 

Registered Office:
Banglow No. 7,8,9,
Noorani Villas,
Cooperative Housing Society,
227-Haig Street,
D'Cruz Road, Garden East,
Karachi
Tel: 021-32244591-93
E-mail: akhsp@akhsp.org

Islamabad Office:
Level 8, West Wing,
Serena Business Complex,
Islamabad
Tel: (051) 111-253-254

G-B Community Programme: 
Near National Bnak Jutial Branch,
Shahra-e-Quaid-e-Azam, Jutial,
Gilgit Baltistan
Tel. No. (92 5811) 452559, 452980

Punjab Community Programme: 
House No. 33-1-C, Satellite Town,
Near Chandni Chowk, Murree Road,
Rawalpindi
Tel. No. 051-4927284, 051-4851136

Chitral Community Programme: 
Near Mountain Inn Hotel,
DC Office Road, Attaliq Bazar,
Lower Chitral,
Khyber Pakhtunkhwa
Tel. No. (92 943) 413097, 412633, 412439

Sindh Community Programme: 
1st Floor, Mubarak Health Unit,
Mubarak Housing Society,
Near Eye Hospital,
Hyderabad, Sindh
Tel. No. (92 222) 660360-61

Karachi Community Programme: 
215/3, Panjatan cooperative Housing society,
High Street, Garden East,
Karachi
Tel. No. (92 21) 32239733, 32235578

GOVERNANCE

NameAziz A. Jan
QualificationMaster in Health Management
ProfessionCEO of French Medical Institute in Kabul, Afghanistan
  
NameBibi Naeem
QualificationM.A. in International Relations
ProfessionCoordinator Institutional Development in Aga Khan Rural Support Programme - Hunza Gojal
  
Name Gijs Walraven
QualificationMedical Doctor, Master in Public Health, Doctor in Philosophy
ProfessionHealth Coordinator in Aga Khan Development Network (AKDN)
  
NameAdbul Karim Ajanee
QualificationBachelor of Commerce
ProfessionDirector in Oyster Technologies (Pvt.) Ltd. Partner in B. S. Industries. CEO, Industrial Promotion Services (Pakistan) Ltd. Director in Tourism Promotion Services (Pakistan) Ltd.
  
NameMalik Mirza
QualificationCA, ACCA, MBA,CIMA
ProfessionCEO Finman Group and Partner in Malik Mirza & Co. Chartered Accountants
  
NameSaleem Sayani
QualificationMaster of Network & Communication Management (MNCM). PMP and ITIL certified. Executive Certificate in Strategy and Innovation from MIT
ProfessionDirector, AKDN Digital Health Resource Centre for Asia & Africa
  
NameShagufta Shamsuddin Hassan                     
QualificationFellow Chartered Accountant. Advance Management programme from University of Navarra – Barcelona, Spain.
ProfessionInterim Chief Executive Officer (CEO) - Aga Khan University in Pakistan.
  
NameSuleman Hudda
QualificationLLM (Master of Law)
ProfessionPartner “Hudda & Co.” Advocates & Legal Consultants
  
NameMuhammad Yousuf Shahzad
QualificationM.A.
ProfessionRetired Deputy Director from Ministry of Information, Government of Pakistan
  
NameAlexander Manu
QualificationMSC in Health Economics & Policy (HEPM). MSC in International Finance & Management. Master in Business Administration (MBA). BSC (Hons) in Business Administration, and Fellow of Chartered Association of Certified Accounts (UK).
ProfessionHead of Finance AKDN Health
  
NameShahnoor Sultan Ali
QualificationFCA from Institute of Chartered Accountants of Pakistan, MSc in International Development from University of Bath, (UK) and Certified Internal Auditors from The Institute of Internal Auditors, Inc. NY (USA)
ProfessionVice President Operations & Finance, Habib University
  
NameRozina Roshan Ali Essani
QualificationMasters of Science in Nursing (MScN) from Aga Khan University School of Nursing and Midwifery (AKUSONAM) Karachi. Pakistan
ProfessionQuality & Patient Safety Manager, Aga Khan University Hospital Karachi Pakistan.
  

 

Name of Auditors:  A.F. Ferguson & Co. Chartered Accountants
Legal Advisor: Faisal Mahmood Ghani & Co.

National / International Awards: 

ISO 9001: 2015 Quality Management Certification
In 2017, AKHS,P has successfully achieved ISO 9001-2015 certification. SGS Pakistan, a leading ISO certification body, certified AKHS,P for successfully implementing ISO 9001:2015 Quality Management System standards. The scope of services included; Maternal and Child Health Centre, Family Health Centres, MCH Centres, Child Care Centres, Physiotherapy Unit, Health Promoting Model, Dispensary, Extended Family Health Centre, Rural Health Centre Medical Centre.

ISO 9001: 2008 Quality Management Certification
On May 02nd 2014, SGS Pakistan, a leading ISO certification body, certified Aga Khan Health Service, Pakistan (AKHS,P) for successfully implementing ISO 9001:2008 Quality Management System standards. The scope of services included; Maternal and Child Health Centre, Family Health Centres, MCH Centres, Child Care Centres, Physiotherapy Unit, Health Promoting Model, Dispensary, Extended Family Health Centre, Rural Health Centre Medical Centre. 

Asian Hospital Management Award (Best Community Hospital in Asia, 2014) 
Aga Khan Health Service, Pakistan (AKHS,P) was awarded Asia’s Outstanding Community Hospital Improvement Gold Award, 2014 for best quality initiatives taken during the period January 2013 to May 2014. The quality project was submitted by AKHS,P Quality Team on "Quality Improvement Initiatives at a Medical Centre in Gilgit-Baltistan. With 308 entries from 82 hospitals in 12 countries from all over Asia vying for the Awards, AKHS,P was awarded the Most Outstanding Community Hospital Improvement Gold Award, 2014.  

AKHS,P won “2015 Quality, Safety & Patient Centered Care Award” in Excellence Category at United Stated of America 
Quality, Safety & Patient Centred Care Award in Excellence Award Category by International Hospital Federations: The project implemented ISO 9001:2008 QMS in 128 healthcare facilities spread across rural, urban and rugged mountains with a population of 1.6million people from diverse socio economic backgrounds, within a record period of 16 months. Quality, safety and patient-centred care was the driving force which has resulted in improvement in infrastructure, timely procurement of equipment’s, reduction in stock out and timely availability of medicines and human resource in all health facilities. Health education and awareness sessions have served as powerful tools for proactive engagement of patients, their families and medical staffs. The award ceremony was arranged on September 06, 2015 on 39th World Hospital Congress held at Chicago, USA.  

Asian Hospital Management Awards 2015 in Human Resource Category
With 361 entries from 101 hospitals in 12 countries vying for the Awards, the Boards of Judges consists of representatives from the Joint Commission International, Johns Hopkins Medicine International, International Hospital Federation and other major institutions selected the entry 

HR Best Practices – A Success Story In Hardest to Reach Areas, submitted by Aga Khan Health Service, Pakistan in Human Resource Development category as winner for Excellence Award. The award ceremony was arranged on September 04, 2015 in Yangoon. 

Asian HR Leadership Award 2015
The aim of the award is to recognise the Best of Best, organised for a professional cause. The objective at core is benchmarking talent & HR practices. This Award is presented to Individuals and Organisations, who have surpassed several levels of excellence and set an example of being a role model & exemplary leader. Individuals behind organisations who care, building these organisations as Institutions through Organisation Development; Leadership; Innovation & Change management approach and a supreme objective of building future leaders. This award was conferred to the Head of HR AKHS,P in Oct 2015 in Dubai. 

Membership of industry associations and trade bodies, if any: Quality and Productivity Society of Pakistan.

Last date on which website was updated: 4 February 2020