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About the Aga Khan Agency for Microfinance (AKAM)

Operating in both rural and urban settings, AKAM’s microfinance programmes, institutions, and banks have helped poor people from a variety of cultures and backgrounds to expand their incomes, improve their quality of life and become self-reliant. In Afghanistan, they have supported returning refugees to start and expand businesses. Residents of one of the poorest districts of Cairo have improved and rehabilitated their homes with loans from AKAM. The microfinance programme in Syria is contributing to the development of civil society through unique partnerships between the Ministry of Health, the World Health Organization, and various village health organizations.


AKAM aims to help people become self-reliant
and eventually gain the skills needed to graduate
to the mainstream financial markets

Overview

In South Asia, AKAM’s programmes have helped indentured workers break the grip of multigenerational debts and liberate themselves from perpetual servitude. Credits have helped Tajik farmers expand yields of critical foodstuffs and enabled entrepreneurs to open vegetable processing plants, hardware stores, pharmacies and bakeries.

At the end of June 2006, AKAM was operating in 167 branches and loan offices in South and Central Asia, the Middle East, and Africa. Its 1,300-strong work force had collectively distributed over 183,000 loans totalling over US$ 139 million to beneficiaries.

In all the contexts in which they operate, AKAM’s microfinance programmes, institutions and banks aim to achieve a level of long-term sustainability that covers both operational costs and contributes to expansion in the future. In this process, emphasis is placed on enhancing the quality of financial services through transparent and detailed lending procedures, as well as the use of best practices that ensure financial discipline and efficiency.

To maximize impact on intended beneficiaries, AKAM has devised a variety of institutional approaches and instruments that facilitate access while addressing different contexts, cultures and local requirements. These efforts are intended to ensure that resources flow primarily to the poor and excluded. This process is greatly strengthened by working in concert with other agencies of the AKDN. Such collaborations allow AKAM to not only reach greater numbers of vulnerable populations, but also to develop new services and products that are appropriate and relevant.

AKDN’s close working relationships with various governments, international agencies and professional organisations is another advantage that assists in the development and delivery of microfinance services.

Objectives and Principles

The underlying objectives of the Agency are to reduce poverty, diminish the vulnerability of poor populations and alleviate economic and social exclusion. AKAM aims to help people become self-reliant and eventually gain the skills needed to graduate to the mainstream financial markets. This endeavour is governed by the following principles:

A Broad Range of Services: To reduce vulnerability to financial risks, AKAM offers a range of microfinance services, including credit, microinsurance, savings, housing credits and education loans, among many others.
   
Assessment of Impact: Through careful targeting, monitoring and evaluation, AKAM works to maximize the socioeconomic benefits of its services on poor communities.
   
Sustainability: To ensure that financial services survive and grow over the long term, AKAM seeks to cover inflation-adjusted costs through revenues and contribute to expanding the range of services and geographical coverage.
   
Integrated Development: AKAM works in concert with other AKDN agencies and external organizations to integrate microfinance and maximize synergies with complementary development activities.
   
Easy Access and Flexible Solutions: AKAM has devised a variety of institutional approaches and instruments that facilitate access and address different contexts, cultures and local requirements.
   
Efficiency and Transparency: A major focus of AKAM staff is to enhance the quality of credit through clear and detailed lending procedures, well-documented manuals, properly trained staff and the use of best practices ensuring financial discipline and cost control.
   
Evolution: As a microfinance programme grows, AKAM nurtures its evolution as required by the demands and circumstances of the local context, from small microfinance initiatives to full-fledged microfinance banks.
   
Business Development Services: Loans are accompanied by training in basic business concepts so borrowers can become financially disciplined, self-reliant entrepreneurs.
   
Partnerships: AKAM works closely with governments, international agencies and professional organizations to ensure that it contributes to and benefits from international best practice and expertise.


Financial Services Offered to the Poor

The array of services and products that AKAM’s programmes, institutions and banks provide is continually expanding to meet needs. Research initiatives are geared toward developing new services that are sustainable, appropriate and high-quality. Emphasis is placed on vulnerable groups, focussing on women in particular. Currently, this range of services includes the following:

Income generation loans: Credit financing ranging from US$ 10 to US$ 3,000 is available for start-ups, re-starts and the expansion of current entrepreneurial and other income generating activities. Projects financed include farming inputs and machinery, livestock rearing and breeding, shoemaking, furniture, handicraft, services and retail enterprises, cottage industries, tourism initiatives, small restaurants, mini-marts, hairdressers, Internet cafes, and many other forms of entrepreneurial activity.
   
Health, education, habitat and other loans: In addition to providing loans specifically directed towards income generation, AKAM provides loans to finance health care, education, habitat and housing improvements, land acquisition and construction, retirement of usurious multigenerational debt and, in Afghanistan, the financing of alternative livelihoods in place of the cultivation of poppy.
   
Savings: A variety of savings products are offered by both banks and some microfinance institutions, including current accounts and savings accounts that allow multiple withdrawals and term deposits of various maturities. In most cases, deposit accounts can be opened and maintained with less than one dollar. Savings are mobilised from individuals, groups and institutions.
   
Microinsurance: Some of AKAM’s banks are also providing microinsurance products to borrowers. In Pakistan, for example, two types of microinsurance policies are offered, often as a bundle, with small fees of less than US$ 2 per annum: a policy in which the insurance company would pay the outstanding balance in case of death or permanent disability of a borrower; and a policy which provides a cash pay-out to the family of a borrower for funeral-related costs in the event of his or her death. A new initiative in microinsurance is seeking to develop products that specifically seek to safeguard the poor against loss of savings and income as a result of family catastrophes such as death, long-term hospitalization and business or crop loss.
   
Microleasing: In some countries, AKAM is providing microleasing services, enabling clients to purchase fixed assets and business equipment for productive purposes. As they involve large capital expenditures, these loans can range from US$ 500 to US$ 10,000 and be repaid within six months to three years.
   
Money Transfer and Remittance Services: AKAM's Banks also provide money transfer services to clients. This service allows clients to transfer money inexpensively both from one city to another within a country or to remit funds internationally through the Swift payment system.
   

Small business loans: The most successful businesses will eventually evolve into small enterprises, which are more sophisticated, employ people outside the proprietor’s family, and produce a broader range of quality products that are sold in larger geographic areas. Microfinance institutions are ideally placed to reduce the financing gap that these budding small and medium enterprises face before reaching a scale more attuned to the mainstream financial markets. In collaboration with Deutsche Entwicklung Gesellschaft (DEG), AKAM is therefore piloting SME programmes in Afghanistan. Once tested, these are expected to become mainstream activities for the First MicroFinanceBanks.



The Microfinance “Ladder”

Over the years, microcredit has demonstrated that it can play a critical role in helping the poor to break through economic and social isolation. This “graduation” process, as it is often called, is difficult and slow. The first step most often takes the form of an informal business, whereby the borrower uses credit to purchase a few goods to sell within days on a nearby market. A small profit is generated.

The next step may involve some processing or manufacturing and occupy a few members of the immediate family. The activity may then evolve into a small business, with significant value added. Several people outside the family circle may now be employed in the business. This latter stage is often described as the threshold from which an entrepreneur steps out of poverty. It is also the level at which real job creation begins to take place.

This individual’s progress out of poverty is mirrored by the institutional ladder, which can be divided into three categories:

1. Entry-level microfinance programmes, usually at the community level, which are designed to give people the means to start or expand economic activity and, over time, diversify beyond traditional microenterprises.
   
2. A second tier of microfinance institutions with a more formal structure and a network of sub-branches.
   
3. Microfinance banks, which are regulated entities that lend to micro and small enterprises and offer an array of services comparable – and in some cases even broader – to those of local commercial banks.

The three different types of microfinance activity represent three rungs of the microfinance “ladder.” Over time, institutions may evolve from microfinance programmes to registered microfinance banks offering a range of services.


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